RETURN POLICIES

(TEXTBOOKS, SOFTWARE AND OTHER ITEMS)

 I.  RETURN POLICY FOR ITEMS PURCHASED FOR NON CORE COURSES

v  RETURNABLE ITEMS may be returned within 5 working days from the date of purchase or first day of class.

v  NON-RETURNABLE ITEMS are so indicated by a “Not Returnable” sticker on the shelf tag.

v  RETURNED ITEMS must be accompanied by the cash register receipt.

v  RETURNED ITEMS must have all original stickers attached.

v  NEW ITEMS must be in new condition when returned, as determined by textbook personnel.

v  USED TEXTBOOKS must be in saleable condition when returned, as determined by textbook personnel.

v  DEFECTIVE ITEMS must be exchanged within 5 working days from date of purchase or the first day of class.

v  SHRINK WRAPPED ITEMS cannot be returned, if the package has been opened.

v  SPECIAL ORDERED ITEMS must be prepaid and cannot be returned.  

v  PLEBE BOX ISSUE ITEMS are not returnable after a specified date.

II. ITEMS PURCHASED FOR CORE COURSES ARE NOT RETURNABLE

Plebe box issue books are non-returnable.