Stockdale Center for Ethical Leadership
Support
Android Device Compatibility
- Compatible with Android devices that have 2 GB RAM or more and have Android Ver. 4.4 and above installed.
- Not compatible with Android devices that use Intel Atom processors.
- Compatibility with tablet devices is not guaranteed.
- Strong internet connection (Wi-Fi, 3G/4G)
iOS Device Compatibility
- Compatible with iPhone® 6s and above, with iOS Ver. 10 and above.
- Not compatible with 5th generation iPod Touch devices or iPhone 5 or earlier iPhone devices.
- Compatibility with tablet devices is not guaranteed.
- Strong internet connection (Wi-Fi, 3G/4G)
Troubleshooting Guide
Please try completing the troubleshooting steps below in the order presented.
Ensure your Radio Stockdale app is up to date.
- Open the Google Play Store app or Apple App Store app.
- Navigate to the Radio Stockdale app and touch the Update button.
- Check your internet connection
- Ensure your device is connected to a reliable data connection (Wifi, 3G, or 4G). Try switching internet sources: if you have trouble connecting to Wifi, try to connect using 3G or 4G.
Uninstall and reinstall Radio Stockdale.
- Delete the Radio Stockdale app and reinstall the latest official version from the appropriate Store.
