FTP Problems

As more data providers switch to HTTP downloads, this should be less of a problem.  When there is a problem, it is as likely to be with your institutional network and its security settings as it is with the browser, so trying to download at home is usually a good first option (it might also be faster as well).

If data downloads via FTP fail because of network security problems, you should try Internet Explorer (screen captures from IE 11)

Click the gear icon on the far top right of the IE screen.  This must be for the browser, and not something like the email client.

Pick internet options on the popup menu
Go to the Advanced tab.

Uncheck:
  "Use passive FTP"


Firefox

Chrome


Last revision 11/4/2017