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General Technical Issues
Categories of Issued Encountered Possible Solutions/Suggestions Internet Connection - Provide Cellular Hot Spot
- Provide Course Documents for Bulk Download
VPN Password Issues Software-can't install software on USNA issued computer Need remote IT assistance
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General Issues with Teaching Remotely
Categories of Issued Encountered Possible Solutions/Suggestions Instructor- Lack of Equipment (tablet PC, iPad, Wacom, Doc Cam, Webcam, printer) To capture handwritten notes: - Make Surface the standard laptop for faculty or issue iPad to faculty.
- Use a Webcam/Smart Phone with a flexible stand
- Use EpocCam app to turn your smartphone into a doc cam
How to capture handwritten notes To capture handwritten notes: - Make Surface the standard laptop for faculty or issue iPad to faculty.
- Use a Webcam/Smart Phone with a flexible stand
- Use EpocCam app to turn your smartphone into a doc cam
How to provide feedback on assessments, assignments and projects/How to grade electronically How to prevent plagiarism? Online teaching not as effective The ability to "see" the participants online through Google Hangouts Meet (Grid View Extension) may help making the discussion more interactive Missed Lab work Record lab work/demonstration with Panopto; have students review previous year's recordings, if any, or online demonstrations. Potential CTL Workshop in May Can't utilize hardcopy references Look for digital resources, and digitize those hardcopy references for future use How to conduct live polling Free Live Polling Tools Ability to have students work collaboratively on a digital whiteboard Use Google Jamboard or Mural -
Issues Related to Midshipmen
Categories of Issued Encountered Possible Solutions/Suggestions Low participation/How to engage students Strategies to increase student engagement in online courses Lack of Equipment (Laptop, Webcam, Smartphone, printer) Ask students to use iPad or Smart Phones instead.
Send assignments in MS Word documents, so that students can type in their answers and submit electronically
Lack of Equipment (NAV kits and maneuvering board paper) Possibly mail the tools to MIDN ahead of time for future reference Lack of required books/notes - Use VPN to access library resources
- Search for electronics resources and/or modify content
Lack of responsiveness/absences Contact and work with the company officers Extra support including emotional support Contact MDC Time management - Keeping your courses consistent is possible
- Contact the AcCenter
Extra help for weaker students - Use Google Hangouts Meet for EI
- Contact the AcCenter
Unable to succeed in online environment Contact the AcCenter
Don’t have access to USNA software/specific software - VPN Instructions
- Contact ITSD for possible solutions
Issues with Respondus Students should download and install LockDown Browser from this link (Note: this should have already been installed on the Mids' USNA issued laptops)
Resources for MIDN including quick start guide and live chat support
Lack of student collaboration Strategies to facilitate student collaboration in the Online Classroom Share handwritten notes - Use a Webcam/Smart Phone with a flexible stand
- Use EpocCam app to turn your smartphone into a doc cam
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Panopto
Categories of Issued Encountered Possible Solutions/Suggestions How to revert mistakes made in editing? The Panopto editor offers "Undo/Redo' and "Revert" options -
Google Hangouts Meet
Categories of Issued Encountered Possible Solutions/Suggestions How to see all meeting participants? Google Meet Grid View Extension
- This adds a feature to Hangout so that you can see all your students at once. All you have to do is go to this link and add the extension to Chrome.
Can't share computer audio - Use Panopto to record instructions and then insert the video(s) as a clip to the recording, and share it with students before class
- Send video URLs to students through Chat in Google Meet to have them play the video on their own computers
Can Google Hangouts Meet log participation throughout the session? Use the Meet Attendance extension to collect attendance in a Google Sheet from a Google Meet Issues with security settings on certain browser Use Chrome -
Blackboard
Categories of Issued Encountered Possible Solutions/Suggestions How to conduct online tests Introduction to Blackboard 9.1: Assessment & Grading How to create tests more efficiently How to assign partial credit for questions How to grade electronically How to send notification emails before due date Notification Settings How to prevent plagiarism? -
Google Classroom
Categories of Issued Encountered Possible Solutions/Suggestions How to grade assignments electronically? How to give feedback to student assignments? How to identify individual test results? Collect student emails addresses in order to identify individual test result How to prevent plagiarism? -
Respondus LockDown Browser and Respondus Monitor
Categories of Issued Encountered Possible Solutions/Suggestions Kick students out of system Maybe the auto-submit setting is turned on Students having issues with Respondus Resources for MIDN including quick start guide and live chat support