Classroom Technology
If you are having problems with the equipment before or during class and would like MSC to come, please call the MSC Service Desk, 410-293-4028 or email msc@usna.edu to register a Trouble Call.
Service Requests
All service requests may be submitted through the MSC Service Desk by emailing msc@usna.edu. Request forms are available below. The Service Desk is located on the ground deck of Nimitz Library, Room G001. The mail stop is 10F. If you are having an immediate issue and need priority assistance please email msc@usna.edu or call 410-293-4028 to register a Trouble Call and we will dispatch a technician to your location promptly.
Installations
Permanent Installations consist of mounting or installing A/V equipment in a room for an extended period of time. These installations require approval by the A/V Engineering Team Lead, Marcus Brown. Temporary installations involve the set up and operation of A/V equipment for USNA approved events in venues where A/V equipment is not permanently installed. Temporary Installations can run from a half day/evening to an entire semester. Longer term installations must be reviewed and approved by the A/V Engineering Team Lead, Marcus Brown.
Operational Assists
An Operational Assist may be scheduled to review the operation of the A/V equipment in a particular classroom, lecture hall, or seminar room prior to a class/event. A member of the MSC engineering staff will meet you to demonstrate the proper operation and use of the equipment and will answer any questions you may have.
Operational Checks
An Operational Check may be scheduled to ensure that the A/V equipment in a classroom/lecture hall/seminar room is functioning properly. A member of the MSC engineering staff will verify that the equipment installed in the classroom, lecture hall, or seminar room is functioning properly.
Consultations
Consultations are available for event planning, equipment recommendations, classroom design, assistance with equipment specifications and any other AV design needs, including Digital Signage.
If you are unsure how to plan for the A/V needs of your conference or class setup, we are more than happy to meet with you and assist you with ideas on how to set up your classroom or event for maximum effect. Consultations should be scheduled at least one week prior to the actual event.
Loan Pool
MSC loans equipment to USNA faculty, staff, and midshipmen engaged in USNA authorized academic activities. Available Equipment includes:
- Digital Camcorders
- Meeting Owl 360 Video
- Conferencing Cameras
- Tripods
- Projectors
- Screens
- And more!
The equipment can be picked up at the MSC Service Desk located in Nimitz G001 between 0730-1600 M-F. To ensure equipment is available, please send the MSC Loan Pool Request Form to msc@usna.edu in advance. Loan Pool equipment is not authorized to leave USNA grounds.
MSC Loan Pool Request Form
Please download pdf and use Adobe Acrobat reader to fill out and sign.
What is a VTC? Video TeleConference (also known as a videoconference) is a set of interactive telecommunication technologies which allow two or more locations to interact via two-way video and audio transmissions. It has also been called visual collaboration. It differs from videophone in that it is designed to serve an entire conference room instead of just one person.
VTC
MSC is proud to offer USNA faculty and staff a Video Teleconferencing Center. To schedule video teleconferencing services, please email msc@usna.edu and submit a VTC request form.
The VTC is available for small groups, distance learning classes and larger venue conferences.
The room is equipped with a LCD Projector, Document Camera and Conference Camera. Our VTC facility has the capability to incorporate a Laptop Computer for PowerPoint slides and video in customer presentations. All audiovisual equipment can be configured to fit your needs. Let us know what you need to accomplish your task.
Video teleconferencing can be recorded for documentation purposes or archival use, but must be requested prior to event.
